This is a Effective Date: September 22, 2026
Toribio Digital (“Toribio Digital,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect information you provide directly to us, including:
Name
Business name
Email address
Telephone number
Business address
Billing and payment information
Information submitted through forms
Information provided when scheduling appointments
Messages and other communications with us
When our AI receptionist services are used by one of our business customers, information may also be collected from callers or customers interacting with that business.
2. How We Use Information
We may use information we collect to:
Provide and manage our services
Operate AI receptionist and customer communication services
Respond to inquiries and requests
Schedule appointments
Follow up with leads and customers
Provide customer support
Process payments
Send service-related communications
Improve our services and technology
Maintain security and prevent fraud
Comply with applicable laws and legal obligations
3. AI Receptionist Services
Toribio Digital may provide AI-powered voice and communication services on behalf of business customers.
Interactions with an AI receptionist may involve the collection and processing of information such as names, phone numbers, appointment information, questions, and other information voluntarily provided during a conversation.
Businesses using our services are responsible for providing appropriate notices and obtaining any legally required consent from their customers.
4. Phone Calls and Communications
Depending on how our services are configured, telephone calls or other communications may be processed through third-party technology providers.
Where required by applicable law, appropriate notice or consent will be provided before recording or processing communications.
5. Information Sharing
We may share information with service providers and technology partners that help us operate our business and provide our services.
These providers may include companies supporting:
Customer relationship management
AI and voice technology
Telephone communications
Appointment scheduling
Payment processing
Hosting and infrastructure
Analytics and security
We do not sell personal information for monetary consideration.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
8. Your Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is processed.
You may contact us using the information below to make a privacy-related request.
9. Third-Party Services
Our services may use third-party platforms and service providers. Those providers may process information according to their own privacy policies and terms.
10. Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date shown at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Toribio Digital
New York, New York
Email: [email protected]